Shipping policy
📦 Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). After processing, your order will be shipped out immediately.
Shipping Time & Delivery Estimates
At Ashland Workshop & Design, we partner with global suppliers to offer quality products at affordable prices.
- 🇺🇸 United States: 7–15 business days
- 🌍 International Shipping: 10–20 business days
Some items may arrive sooner if shipped from local warehouses.
Shipping Cost
We proudly offer FREE standard shipping on all orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email within 2–5 days.
You can use this to track your package in real time.
Split Shipments
Since we ship from multiple warehouses, your order may arrive in separate packages at different times.
Delays & High Demand
Delivery times may occasionally be extended due to:
- High order volume
- Customs processing
- Carrier delays
We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect addresses provided by customers.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us within 7 days of delivery, and we’ll make it right.
Contact Us
For any shipping-related questions, feel free to contact us:
ashlandworkshopanddesign@gmail.com